PRIVACY POLICY

Effective Date: November 1, 2026

1. Introduction

Christina Nicole LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, submit an online form, contact our business, or interact with our services.

Our website is hosted through Wix, and we may use Google services and other third-party tools to support our business operations.

By using our website or voluntarily providing information to us, you acknowledge that you have had the opportunity to review this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full name

• Email address

• Telephone or mobile phone number

• Mailing or business address

• Company or organization name

• Information about products or services you are interested in

• Appointment and scheduling preferences

• Customer inquiries, comments, and feedback

• Information submitted through contact forms, Google Forms, surveys, or other online forms

• Any additional information you choose to provide

We may also automatically collect certain technical information when you visit our website, including:

• Internet Protocol (IP) address

• Browser type and version

• Device type and operating system

• Pages visited and time spent on our website

• Referring websites

• General website usage and interaction information

• Cookie and similar tracking technology information

We only collect information reasonably necessary for our legitimate business purposes and applicable legal requirements.

3. How We Collect Information

We may collect information through the following methods:

A. Wix Website

Our website is created and hosted through Wix. When you visit our website, submit a contact form, request information, or interact with website features, information may be collected and processed through Wix.

B. Google Forms

We may use Google Forms to collect customer inquiries, contact information, service requests, appointment preferences, feedback, and other information you voluntarily submit.

C. Google Sheets

Information submitted through Google Forms may be transferred to or stored in Google Sheets for business recordkeeping, customer management, and follow-up purposes.

D. Google Business Profile

If you contact us through Google Business Profile, we may receive and use the information you provide to respond to your questions, service requests, and other business-related inquiries.

E. Direct Communications

We may collect information when you contact us through email, telephone, social media, or other communication channels.

4. How We Use Your Information

We may use collected information for the following purposes:

• Responding to customer inquiries and requests.

• Providing information about our products and services.

• Preparing estimates, quotes, and proposals.

• Scheduling appointments and consultations.

• Providing customer support.

• Following up on customer inquiries.

• Communicating about requested products or services.

• Maintaining customer and business records.

• Improving our website and customer experience.

• Analyzing website traffic and performance.

• Protecting against fraud, misuse, and unauthorized activity.

• Complying with applicable laws and regulations.

We will not knowingly use your personal information for purposes unrelated to those disclosed in this policy without an appropriate legal basis.

5. Wix and Third-Party Website Hosting

Our website is built and hosted using Wix.com.

Wix may process certain visitor information on our behalf to provide website hosting, security, website functionality, form submissions, and related services.

Information submitted through our website may be stored in Wix databases and applications or processed through services integrated with our website.

Wix may also collect technical information and use cookies or similar technologies to maintain website functionality, security, and performance.

For more information about Wix's privacy practices, please visit:

https://www.wix.com/about/privacy

6. Google Services and Information Processing

We may use Google services to support our business operations, including:

• Google Forms

• Google Sheets

• Google Analytics, if enabled

• Google Business Profile

• Google email and communication services

• Other Google business and productivity tools

Depending on the services we use, information may be processed or stored through Google platforms.

Google may independently collect and process information according to its own privacy policies and service terms.

We encourage visitors to review Google's Privacy Policy:

https://policies.google.com/privacy

7. Cookies and Website Tracking

Our Wix website may use cookies, pixels, analytics tools, and similar technologies to:

• Keep our website operating properly.

• Improve website functionality and performance.

• Remember visitor preferences.

• Understand how visitors interact with our website.

• Measure website traffic and activity.

• Improve our marketing and website content, where applicable.

Some cookies are necessary for website functionality, while others may be used for analytics or advertising purposes.

Where required by applicable law, visitors will be provided with options to accept, decline, or manage nonessential cookies.

You may also manage cookies through your internet browser settings. Disabling certain cookies may affect website functionality.

8. How We Share Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers when necessary to operate our business and provide services, including:

• Wix website hosting and website applications.

• Google Forms, Sheets, Analytics, and other Google services.

• Email and communication providers.

• Scheduling and appointment platforms.

• Customer relationship management systems.

• Website security and technical support providers.

• Professional advisors and business service providers.

We may also disclose information when required by law, legal process, or governmental request, or when necessary to protect our rights, property, safety, or customers.

Third-party service providers may process information in accordance with their own privacy policies and applicable agreements.

9. Data Storage and Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include:

• Password-protected accounts.

• Restricted access to customer information.

• Secure website hosting.

• Limiting access to authorized personnel.

• Using established third-party service providers.

Personal information may be stored or processed on servers located in the United States or other countries, depending on the services used.

Although we take reasonable steps to protect information, no electronic storage or transmission method can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries and provide requested services.

• Maintain customer and business records.

• Fulfill contractual obligations.

• Comply with applicable laws and regulations.

• Resolve disputes.

• Protect our business and legal interests.

When information is no longer necessary, we will take reasonable steps to delete, destroy, or securely dispose of it, subject to applicable legal retention requirements.

11. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information, including:

• The right to request access to personal information we maintain about you.

• The right to request corrections to inaccurate information.

• The right to request deletion of personal information.

• The right to know how personal information is collected, used, and shared.

• The right to withdraw consent where processing is based on consent.

• The right to opt out of certain targeted advertising or data sharing activities, where applicable.

To exercise any applicable privacy rights, please contact us using the information provided in this policy.

We may need to verify your identity before processing certain requests.

12. Email, Telephone, and Marketing Communications

If you provide your contact information through our website or online forms, we may contact you regarding your inquiry, requested products or services, appointments, estimates, or other related business matters.

Submitting a general inquiry does not automatically enroll you in recurring promotional emails, automated calls, or marketing text messages.

Where required by law, we will obtain separate consent for marketing communications.

You may unsubscribe from promotional emails using the unsubscribe link provided in the message. You may also request to stop receiving nonessential communications by contacting us.

13. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian authorization where required by law.

If you believe a child has submitted personal information to us without appropriate authorization, please contact us so we can review and address the situation.

14. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or external services.

We do not control the privacy practices, security, or content of these external websites.

We encourage visitors to review the privacy policies of any third-party websites they visit.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, technology, third-party services, or applicable laws.

Any updates will be posted on our website with a revised effective date.

We encourage visitors to review this page periodically.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the personal information we collect, please contact us:

Business Name: Christina Nicole LLC

Website: https://www.christinanicolehair.com/

Email: connect.christinanicole@gmail.com

Phone: (248) 494-0353

Business Address: 2151 Granger Rd. Ortonville, MI 48462

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

Thank you for visiting Christina Nicole LLC. We appreciate your trust and are committed to handling your personal information responsibly.